Return & Refund Policy

How to Initiate Your Return:

Step 1: Enter your order number and email address in the fields at the bottom of this page and click "Send."

Step 2: You will receive instructions via email. Follow the provided instructions and select the items you wish to return.

Step 3: Upon approval of your return request, you will receive a confirmation email with shipping guidelines.

Item Not Arrived:

If your item has not been delivered within 15 days from the day of dispatch, please contact us at support@rajsinghs.com or call us at +91 87555 32123 providing your order number.

Faulty Items/Broken Items: You have up to 30 days from the receipt of your order to notify us of any faulty or broken items. If more than 30 days have passed since your order was received, we regret that we cannot offer a refund or exchange.

To report faulty or broken items, please send an email to  support@rajsinghs.com detailing your concern and attach pictures and/or videos clearly displaying the issue. Our team will review these materials within 7 business days before proceeding with a replacement. Please note that the damaged or faulty item must be returned to us as per the instructions provided in the email.

Order Cancellation: We offer a full refund to your original payment method if you cancel your order within 24 hours of purchase. To cancel your order, please submit a help ticket either through mail or whatsapp. Please note that it may take 4-5 business days, depending on your credit card company, to process the refund. If you miss the cancellation window, you can set up a return or exchange and send the item back once it arrives.

In Case of Damaged on Arrival/Incorrect or Wrong Item(s): You have 30 business days upon receipt of your order to notify us about any damaged on arrival, incorrect, or wrong items received. If more than 30 days have passed since your order was received, we regret that we cannot offer a refund or exchange.

To report these issues, please send an email to support@rajsinghs.com, including pictures and pictures and/or videos of the item(s) clearly showing the problem. Our team will review these materials within 7 business days before proceeding with a replacement. Please note that the damaged or incorrect item(s) must be returned to us as per the instructions provided in the email.

Refund Processing Time:

Once we receive and inspect your return, we will send you an email notification. Your refund will be processed, and a payment will be sent to the original method of payment within 5-7 working days.

Hassle-Free 30 Days Return Policy: We offer a hassle-free 30 days return policy to ensure your satisfaction.

If you encounter any issues, please contact us at +91 87555 32123

Office Address: Maharishi Puram ,sikandra, 282007 Agra UP, India

Email: support@rajsinghs.com

Phone:+91 87555 32123